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The Gibson Girl
Jillian Clark Gibson
www.thegibsongirl.com
©2006, The Gibson Girl

POLICIES

Ordering:  We try to make ordering products from The Gibson Girl fast and easy.  When you have finished looking at all our yummy purses and have an idea of what Gibson Girl item you would like, just give us a call at 703.307.0646.  You can also send us an email at thegibsongirl@gmail.com and we’ll be in touch to discuss specifics. 

 

Payment:   We will accept your Visa, MasterCard, Discover or American Express information for processing through our secure Square Card or PayPal Reader.  Or, if you prefer, you may send us a check payable to The Gibson Girl (which may delay the fulfillment of your order).


 

Pricing and Special Orders:  Prices indicated are for purses shown as is.  We will also work with you on any special orders so if you have a specific outfit you wish to accessorize, or a particular fabric of your own, please give us a call to discuss.


While our bridal bags can be ordered directly off the website, we will work with you and your budget to design unique purses for you or members of your bridal party. 

 

The Process:   Because each of our Gibson Girl purses is personally handcrafted, we will begin cutting the fabric and making your beautiful purse once your payment has been processed.   We'll notify you by email once we've begun crafting your purse and again when your purse has shipped.   Please allow 14 business days for fulfillment of your order.  If there will be a delay in that time frame, we will contact you by email or by phone.  If you need your purchase more quickly, please call; we'll work together to accommodate you. 

 

Materials:  Quantities are limited to stock on hand.  Because of the unique nature of most of the fabrics we use, we may have limited amounts of a particular fabric and we reserve the right to substitute a 100% silk fabric of similar color and design.  However, we will never make a fabric substitution without letting you know in advance.  If you have questions about your order, please call us at 703.307.0646 or email us at thegibsongirl@gmail.com and will be happy to assist you.


Returns:  If you are not satisfied with any product purchased from The Gibson Girl, simply return the unused item with all tags attached within 10 days of receipt.  We'll issue you a full refund, less the cost of shipping and handling.  Please let us know via email if you are returning an item and please give us an explanation of the reason for the return.

 

Sales tax:  5% required for Virginia residents and orders shipped within Virginia.

 

Shipping:  $15 flat fee for all ground shipments (including handling costs) which, in most cases, will get your purse to you within just a few days.  If you need the purse more quickly, we ship via 2-day UPS for $22.50 and by overnight UPS for $30. 

 

We stand behind the quality of all our products. Your satisfaction is our top priority.

 

Jillian Clark Gibson